FAQs

Vane Lior

Frequently Asked Questions

Do you offer bespoke shoes?

Yes. Vane Lior offers bespoke footwear tailored to your preferences, including leather selection, color, sole options, finishing details, and fit.

What materials do you use?

We use carefully selected premium leather and high-quality components chosen for their durability, comfort, and timeless appearance.

How long does a bespoke order take?

Production time depends on the design and level of customization. Our team will provide an estimated delivery timeline when you place your order.

How should I care for my leather shoes?

Clean your shoes regularly with a soft cloth, use cedar shoe trees after each wear, condition the leather periodically, and store them in a cool, dry place inside the provided dust bag or shoe box.

Do you offer shoe repairs or restoration?

Selected repair and restoration services may be available. Please contact our team or visit our store to discuss your requirements.

How do I find the right shoe size?

Our team will assist you with professional sizing in-store. If you’re ordering a bespoke pair, we will take detailed measurements to ensure the best possible fit.

Can I exchange or return my purchase?

Ready-to-wear shoes may be eligible for exchange or return according to our store policy. Bespoke and customized footwear is generally not eligible because it is made specifically for you.

Do you offer gift packaging?

Yes. Every Vane Lior purchase is presented in premium packaging, making it ideal for gifting.

Where is Vane Lior located?

Visit our showroom to experience our collection, receive expert fitting guidance, and explore our bespoke services. Store details are available on our Contact Us page.

How can I contact Vane Lior?

You can reach us by phone, email, or through the Contact Us page on our website. Our team will be pleased to assist you.

Still have a question?

We’re here to help. Contact the Vane Lior team, and we’ll be delighted to assist you.