Shipping & Returns
Vane Lior
Client Services
At Vane Lior, we are committed to delivering every order with the care, precision, and attention to detail that define our craftsmanship.
Order Processing
- Ready-to-wear orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a shipping confirmation and tracking details once your order has been dispatched.
Delivery Time
Ready-to-Wear Collection
- Within India: 3–7 business days.
Bespoke & Custom Orders
- Bespoke and custom-made shoes are handcrafted to your specifications.
- Production and delivery typically take 10–15 business days from order confirmation.
Shipping Charges
- Free shipping across India on all orders.
- GCC countries: A flat shipping fee of ₹1,200 per order applies.
- For all other international destinations: Shipping charges will be calculated at checkout or communicated before your order is confirmed.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to follow your shipment.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery or receipt. Our team will investigate and provide an appropriate resolution.
Need Assistance?
For any questions regarding shipping or delivery, please contact our customer support team. We’re here to ensure your Vane Lior experience is seamless from the moment you place your order until your shoes arrive.